Privacy Policy

The protection of your personal data is a special responsibility for us. Your data is processed by use on the basis of legal requirements (General Data Protection Regulation No 2016/679 – hereinafter “GDPR” and the current version of national data protection requirements – hereinafter “DSG”).

Right to amend: We must reserve the right to adapt this data protection declaration if necessary, for instance to reflect legal developments regarding data protection. The adapted/amended data protection requirements will then apply to the future use of our website and data processing. We recommend looking at these from time to time.

Data protection: general information and rights

1. Data controller

In the sense of Art 4(7) GDPR, the data controller is Gerätewerk Matrei e.Gen., Naviser Straße 1, 6143 Matrei am Brenner/Navis (also referred to in this data protection declaration as “We”, “Us”), as also indicated in the website imprint. Which is where you will find all necessary details for contacting us and asserting your rights (point 6.).

2. Personal data

We only process the personal data that you give us (by visiting our website or contacting us by e-mail / contact form), as indicated below; not all of the data types indicated are concerned or have to be given in every case. Special categories of personal data in the sense of Art 9 GDPR are not processed by us.

Depending on the type and scope of contact or use of our website, the following personal data may be concerned:

Visit to our website

(i) Log files such as IP address, date and time of the visit, information on the operating system and internet browser used, website from which access was made (“referrer URL”) etc., (ii) cookies, (iii) location-related information and information on the terminal used (depending on the particular settings of the terminal).


Contact by e-mail


First name, surname, address, e-mail address, telephone number, mobile number.

Contact via contact form


First name, surname, address, e-mail address, telephone number, mobile number.

3. Processing of personal data, lawful bases

Your personal data is processed:

  • for the purposes of making contact, whereby you consent to the processing of your personal data for making contact (GDPR Art 6(1)(a));
  • to fulfil a contract or take pre-contractual measures (GDPR Art 6(1)(b)), as we cannot prepare, enter into or fulfil a contract with you without that data;
  • to protect our legitimate interests or the legitimate interests of third parties (GDPR Art 6(1)(f)), in particular for the purpose of ensuring the website’s operating reliability and the correct and optimised provision of a service, receivables management, direct marketing in analogue and digital form, statistical evaluation and to improve our offering and its quality;
  • to meet legal requirements to keep records, if applicable (GDPR Art 6(1)(c))

(see point 6 on the right to object and the right to revoke).

We will only process your personal data to the extent covered by the GDPR. Your personal data will generally not be passed to third parties. If it is necessary for it to be passed to third parties, this will be done in accordance with the provisions of the GDPR. In that case we would ask you to also note the data protection declarations of those third parties because they might be applicable.

An exception to this is use for statistical and similar purposes, although no personal data is submitted for that, only anonymised data, which does not permit identification of a natural entity and cannot be matched to a natural entity (see also Section II).


4. Data security

We take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this data protection statement. Your personal data is protected by organisational and technical measures, such as protection against unauthorised access and data security precautions.

Please note however that, despite these efforts, it cannot be completely ruled out that the data which you provide over the Internet / by e-mail won’t be seen and potentially used by other persons. We cannot therefore accept any liability or responsibility for errors in data transmission or unauthorised access by third parties (i.e. by hackers, spyware, malware, etc.).


5. Retention of personal data

Your personal data is retained by us only for as long as is necessary to meet legal obligations (there may be corresponding requirements to keep records, e.g. in particular arising from the provisions of tax regulations – in this respect there is also a lawful basis for the processing and retention of the data arising from GDPR Art 6(1)(c)). The data will be erased when the requirement no longer exists. Regardless of this, data will also be erased if you submit an erasure request (see point 6).


6. Access, erasure, revocation / objection, right of appeal

  • You have the right, at any time, to be given information, free of charge, on the origin, purpose of the processing, and, if applicable, the recipient of your stored personal data (GDPR Art 15).
  • You have the right to ask for the data to be rectified or erased if it is incorrect or the basis for the processing ceases to exist (GDPR Art 16, 17, 18, 20).
  • The data given in your contact e-mail / in the contact form is processed on the basis of your consent (GDPR Art 6(1)(a)). You may revoke your consent at any time. An informal communication to us by e-mail is sufficient for this purpose. However, it is pointed out that any revocation will not affect the lawfulness of personal data processing performed on the basis of other permissions that exist in accordance with GDPR Art 6(1).
  • You have the right to object to the processing of personal data on the basis of GDPR Art 6(1)(f) (“Purposes of legitimate interests”) (GDPR Art 21). However, it is pointed out that any objection will not affect the lawfulness of personal data processing performed on the basis of other permissions that exist in accordance with GDPR Art 6(1).

Please send any enquiries or requests to us at:

  • You also have a right to lodge a complaint with a supervisory authority (GDPR Art 77) if you think that the personal data processing infringes valid requirements under data protection law or that your rights have been infringed in another way.
Data collection on our website, cookies analysis tools and tools from third-party providers.

Your surfing behavior may be statistically evaluated when you visit our website. This occurs mainly with cookies or with so-called analysis programs. Your surfing behaviour is evaluated anonymously and cannot be traced back. You can object to this analysis or prevent it by not using certain tools. Detailed information on these tools and on how you can object is given in the following points.

7. Cookies

Parts of the website you are using contain so-called cookies.

Cookies are small text files which our website sends to your browser and which are placed on your computer where they are saved as an anonymous ID. Cookies do not cause any damage on your computer and they do not contain any viruses. The purpose of these cookies is, for example, to better control the connection during your visit to our website and provide more effective support when you return to our website. Without this limited “intermediate storage”, for a few applications information that have already been entered would have to be entered again. A cookie only contains information that is provided by a server and/or entered by the user when requested (e.g. structure: details on domain, path, expiry date, cookie name and value). Cookies therefore contain purely technical information and not personal data. Nor can cookies read anything on the user’s hard disk or cause any damage etc.

The following types of cookies may be used:

  • Session cookies: these are deleted automatically when the internet browser is closed.
  • Persistent cookies: these are stored on your computer for a specific time, the length of which depends on the expiry date stored.
  • Third party cookies: these might also include, in particular, cookies from various social media platforms (for instance Facebook, Twitter, YouTube, Instagram, Pinterest, Flickr, etc.) or other internet service providers (Google for example). These cookies collect information such as length of time spent, pages called up, movement through links, etc. They might be used to show certain advertising content resulting from searches, websites visited, etc. These cookies cannot be read by us.

If you wish, via your web browser, you can generally stop cookies (or certain types of cookie) from being stored or decide for each notification whether you want to store them or not. Not accepting cookies may however result in a few sites no longer being shown correctly or having limited usability.

Cookies that are necessary for performance of the electronic communication process or to provide certain functions you require are stored on the basis of GDPR Art 6(1)(f). We have a legitimate interest in cookies being stored to ensure technical, correct and optimised provision of our services.


8. Matomo analysis tool

We use the open-source software Matomo for the analysis and statistical evaluation of how the website is used by users. Cookies are used for this. The information obtained on the use of the website is only sent to our server and put together in pseudonym user profiles. We use the data to evaluate the use of the website. The data collected is not passed to third parties.

The IP addresses are anonymised (IP masking) so that they cannot be matched to individual users.

You can revoke your consent at any time by deleting the cookies in your browser or changing your data protection settings.